Payment Methods
Ordering at Invicta is easy and secure. All options are 100% safe and reliable. As soon as you start the checkout process, you enter a secure online environment. This prevents others from viewing your information and allows you to complete your purchase safely and quickly.
At www.invictastores.eu, you can pay using the following payment methods:
iDeal
Credit Card (Visa, Mastercard, Maestro, American Express, and Carte Bleue)
PayPal
Bancontact (Belgium)
Giropay (Germany)
Sofortbanking (Germany, Austria, Switzerland, Poland, Belgium, Italy, and Spain)
Multibanco (Portugal)
MyBank (Luxembourg, Italy, and some banks in France)
Klarna (pay later)
Klarna is a payment method that allows you to safely and easily pay for your order afterward, without additional costs. You pay for the product within a maximum of 30 days after purchase. The payment term starts once we have shipped your order.
If you choose this payment method, we will send your contact details and order information to Klarna. Klarna will then perform a data check. All information is shared securely, fully in accordance with Klarna’s privacy policy.
Klarna handles the entire pay-later process for Invicta Stores Europe. This means that when you choose Klarna, the payment is processed through Klarna. If you have any questions about your payment, please contact Klarna's customer service.
If, for any reason, the pay-later option is not accepted, please choose another payment method. Due to strict privacy regulations, we unfortunately do not have visibility on why a payment is declined. We recommend contacting Klarna's customer service for this.
Pay-later with Klarna is available in the following countries: Germany, Norway, Sweden, Belgium, Finland, Austria, Switzerland, Denmark, United Kingdom, Poland, Netherlands
Check your bank statement to see if the amount has been debited. If it hasn’t, the payment was not successful. Please try again or choose another payment method.
If the amount has been debited but you have not received an order confirmation, sometimes it may take a little longer for the payment to be fully processed. If you haven’t received anything after one hour (including your spam folder), please contact our customer service at [email protected]. Include the name used for the order and attach a screenshot of your bank statement. One of our staff will verify the payment and send your order confirmation.
If you choose to pay for your order via Klarna (pay later), the full amount will not be debited immediately.
All payments are checked by our payment provider to reduce fraud risk. For privacy reasons, we unfortunately have no insight into why a payment was declined.
If your payment is declined and you don't choose another payment method, your order will automatically be canceled.
You can enter the discount code during the checkout process. Enter the code under the section titled "Discount codes" and click on "Apply code." The discount will then be automatically applied.
You can use only one discount code per order.
Have you entered the discount code correctly and is it still valid? Then please contact our customer service.
Phone: +31735995660 (Monday to Friday from 9:00 AM to 5:00 PM)
Email: [email protected]
Please contact our customer service at [email protected]. Clearly state your name, order number and discount code in the email. After verification by our support team, the discount amount will be refunded. Refunds can only be made via the method you used to pay for your order.
Once we receive and process your return, you'll receive a confirmation email and the refund will be processed. The time it takes to receive the money depends on your payment method. Please note that this can take several business days. Refunds can only be issued using the same payment method and account you used to pay for the order.
If you haven't received your refund after 7 business days, please contact our customer service at [email protected].
We'll refund you using the same payment method and account you used to pay for your order.