All our packages are shipped with FedEx International Priority or DHL Express.
What are the shipping costs?
Free shipping within Europe
Outside Europe €30, -
What is the delivery time?
|Europe||1-2 Days (Order before 15.00 CET, Shipped today)|
|US & Canada||1-2 Days|
|Middle-East & Asia||2-3 Days|
|Africa & Oceania||2-4 Days|
How can I track my order?
You will receive a tracking code per email or text message. This will be a link to either the DHL Express or FedEx website.
What are the delivery options?
You can choose one of the following options:
- Delivery on a day of your choice.
- Delivery at one of your neighbors.
- Delivery on an alternative address.
- A FedEX pickup point (not available in every country)
What happens with my delivery if I am not home?
The courier will leave a message and attempt to deliver the package again the next day. In total the courier will try 3 times to deliver the package.
Is your package not delivered in time or are you missing an item?
Please contact email@example.com
Did you order multiple items?
It is possible that your items are shipped from 2 different warehouses. This means you will receive multiple tracking codes and packages.